Our Business
Geoff Richards established the business in Dubbo in 1976 and since that day we have always maintained a focus on family. Todd Richards, his son, joined in 1985 as an Apprentice Painter. He is now the owner with his wife, Tracey. In 2008 their son Lewis joined as an apprentice and is now the Workshop Manager. The business has expanded from a staff of three to 25 over the years. But our focus, to provide a seamless experience for our customer from start to finish, has not shifted.
People often come to us at a difficult and stressful time in their life and our job is to identify what they need and find the solution. We care about our customers and we want to do everything we can to make life easier. This might mean organising a taxi to pick you up from the hire vehicle company to bring you to your vehicle, or it might include to liaising with your insurance company on your behalf. Whatever it is our customer needs, we always work to provide top quality service.
We personally offer a lifetime warranty on our work, regardless of your insurance company’s policy. We have a motto we say when our customers come and pick up their keys – ‘Thank you for choosing us. We do hope to see you again – but not too soon!’
So come on in and say hello, or grab a quote.
You’ll recognise the big red, white and blue building in the BlueRidge Business park. (Todd is a big roosters fan.)
I-CAR Gold Class
Meet the Team
The team at Geoff Richards Panel Beating in Dubbo are fully qualified and licensed in panel beating, spray painting, smash repairs and mechanical repairs.
Panel Department
Brett Carlton, I-CAR Platinum Certified
Bryce Barker, Apprentice
Cameron Howard, Panel Manager, I-CAR Platinum Certified
Cory Clarke, I-CAR Platinum Certified
Douglas Gillette
Glenn Ryan, I-CAR Platinum Certified
Les Murray, I-CAR Platinum Certified
Mitchell Bennett, Panel Manager, I-CAR Platinum Certified
Preston Winters, School based Apprentice
Shayla Schneider, School based Apprentice
Wyatt Palm, Apprentice
Refinish Technician
Chelsea Coad, School based Apprentice
Christopher Dunshea, Apprentice
Cory Roberts, I-CAR Platinum Certified
Harley Budworth, Detailer, I-Car Platinum Certified
Jackson Hepplewhite, Apprentice
Jordan Edwards, Apprentice
Lewis Richards, Refinish Manager, I-CAR Platinum Certified
Director
Todd Richards, I-CAR Platinum Certified
Managing Director
Tracey Richards, (CPV)
Administration
Emily Witts, Certifcate IV General Insurance
Renee Stein, Certificate III in Automotive
estimating
Lewis Richards, Refinish Manager, I-CAR Platinum Certified
Stephen Hunter, Certificate III in Automotive, I-CAR Platinum Certified
Todd Richards, I-CAR Platinum Certified
Zeph Morley, Certificate III in Automotive
PaRTS Department
Glen Frise, Storeman
Thomas Vant, Storeman
Samantha Anderson, Certificate III in Automotive
Our Guarantee
We can guarantee that you, the customer, will always be our first priority. Your experience and safety is important to us, so we have a strict quality control checklist that is adhered to by all staff. It thoroughly checks the work we do – parts, structure, mechanics, paint, assembly and cleanliness.
We also have a feedback process where we survey each customer to better understand their experience. It takes less than a minute and it allows us to assess the quality of our customer service. We want to hear what you liked and where we need to improve. We are constantly working to provide the best service we can.
All feedback is good feedback!
Work with us
We are always on the hunt for people to join our team. We pride ourselves on having a positive work environment, full of energy and hard work.
If you’re the right person, we will create a position for you.
We can provide flexible working hours with three different shift options. We have a very skilled team but there are positions available where you can start at the beginning and gain experience.
Hint: we work hard but we laugh a lot too!